Agreement
By accessing or using FEX ("Platform"), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.
⚠️ Important: Trading cryptocurrencies involves significant risk. You may lose all invested capital. Trade responsibly.
Eligibility
- You must be at least 18 years of age
- You must not be a resident of any sanctioned or restricted jurisdiction
- You must provide accurate and complete registration information
- You are responsible for maintaining the confidentiality of your account credentials
Account & Deposits
Account Creation:
- One account per individual/entity
- Complete KYC verification required for full access
- 2FA authentication mandatory for withdrawals
Deposits:
- Deposits are processed instantly via supported methods
- Minimum deposit: $10 USD equivalent
- Deposits may be subject to blockchain network fees
Trading Rules
- All trades are final and cannot be reversed
- FEX reserves the right to cancel trades in case of system errors
- Market manipulation, wash trading, and abusive practices are prohibited
- Binary options have a 0-100% payout structure
- P2P trades are protected by escrow until both parties confirm
⚡ P2P Trading: 0% fees on all P2P transactions. Release funds only after confirming payment.
FEX Token
- FEX Token is the native utility token of the platform
- Token price fluctuates based on market demand and supply
- Staking rewards are distributed according to published APY rates
- Airdrop eligibility is determined by completed tasks and activity
- FEX reserves the right to modify tokenomics with 30-day notice
Withdrawals
- Withdrawals processed within 24 hours
- Minimum withdrawal: $20 USD equivalent
- KYC must be completed before first withdrawal
- Withdrawal fees vary by method and network
- Large withdrawals (>$10,000) may require additional verification
Bonuses & Promotions
- 100% Trading Bonus: Doubles your deposit for trading purposes
- Bonus cannot be withdrawn directly - only profits can be withdrawn
- Bonus expires after 30 days of inactivity
- FEX reserves the right to modify or cancel promotions at any time
- Abuse of bonus system may result in account suspension
Prohibited Activities
- Money laundering, terrorist financing, or any illegal activities
- Using the platform from sanctioned countries (OFAC list)
- Creating multiple accounts to abuse bonuses
- Automated trading without explicit permission
- Harassing or defrauding other users
- Exploiting platform vulnerabilities or bugs
Limitation of Liability
- FEX is not liable for losses due to market volatility
- FEX is not responsible for user errors (wrong address, etc.)
- Platform uptime is guaranteed at 99.5% - no liability below this
- Force majeure events (hacks, natural disasters) are excluded
- Maximum liability limited to the total fees paid by user in past 3 months
Intellectual Property
- FEX name, logo, and branding are proprietary
- Platform code and design are protected by copyright
- Users may not copy, modify, or redistribute platform content
- User-generated content remains property of the user
Account Suspension & Termination
FEX reserves the right to:
- Suspend accounts violating these terms
- Freeze funds involved in suspicious activities
- Terminate accounts with 7 days notice
- Immediately terminate accounts involved in fraud or illegal activities
Users may appeal suspensions by contacting info@spotfex.com
Governing Law
These terms are governed by international business laws. Disputes shall be resolved through binding arbitration in a neutral jurisdiction agreed upon by both parties.
Changes to Terms
FEX may update these terms with 14 days notice. Continued use after changes constitutes acceptance. Material changes will be notified via email and platform notification.
Contact
For questions about these Terms:
- Email: info@spotfex.com
- Support: Available 24/7 via live chat
Response Time: We aim to respond within 24-48 hours.